Privacy Policy

Thanks for using Citi Refunds Inc. This privacy statement applies to our website. It does not apply to any sites, services or products that do not display or link to this statement or that have their own privacy statements. Citi Refunds Inc is committed to protecting your privacy. By using our website, you expressly consent to the collection, storage and use of your information as outlined in this Privacy Policy.

Privacy Policy

Citi Refunds Inc appreciates the importance of the privacy of personal information submitted by our users. Our privacy policy does not allow sharing of information submitted by visitors without prior written consent. Please read our terms and conditions to understand how your personal information will be treated.

Collection of Information

We collect information when you register, sign in and use our website. Such information may include name, address, email address and telephone number. We collect this information in a variety of ways, including from web forms and technologies like cookies. All information you input is encrypted before it is sent to us. Your account information is securely protected for your privacy and security.

Non-Identifying Information

If you visit our website, we may automatically collect and store the following information:

• The name of the domain from which you access the Internet
• The type of browser and operating system used to access our website
• The date and time you accessed our website
• The Internet address of the website from which you linked directly to our website

Third Parties

Our services are provided by our website service provider who serves as an independent contractor. Our contracted service providers will not give away, trade or sell any information obtained from our users and have agreed to adhere to our privacy policy.

Email Privacy Policy

When you provide your email address to us, you authorise us to send you certain notification emails related to your account and case updates. We use industry-standard security measures to protect against the loss, misuse and alteration of data. Always protect the confidentiality of your password and sign off when using a shared device.

Communication Preferences

You can stop the delivery of promotional emails from our website by following the specific instructions in the email you receive.

Confidentiality

We will not divulge any information about you to any third party without advance permission or unless ordered by a court of law or appropriate regulatory authorities. We may release information if we believe such release is necessary to:

• Comply with the law, warrants, court orders or government investigations
• Enforce or apply the terms of any of our user agreements
• Investigate or respond to allegations of fraud or unlawful activity
• Protect the rights and property of our users or others

Our Commitment to Data Security

We have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. All personal information will be removed and disposed of once it is no longer required for its intended use. Our security procedures are continuously revised based on new technological developments.

Cookies

Our website uses cookies to enable us to retrieve user details for each visit and to improve the quality of our services. Cookies do not collect or store personally identifiable information. You can always delete cookies or reset your browser to refuse all cookies, though some website features may not be available if you do so.

Access, Modifying or Removing Information

You may at any time make a written request to find out what personal information we maintain about you. You may also modify or remove your personal information at any time by contacting us. To protect your privacy and security, we will take steps to verify your identity before granting access or making corrections.

Notification of Changes

We reserve the right to change these conditions from time to time. Your continued use of our website will signify your acceptance of any adjustments to these terms. You are advised to re-read this statement on a regular basis.

Contact Information

If you have questions about this Policy, or concerns or complaints regarding our website services, please contact us at info@deltaaxisfreight.com.